Button Display in 2.9.5 & WP 5.6 closes modal upon Card Declined | Voters

Button Display in 2.9.5 & WP 5.6 closes modal upon Card Declined

under review

Zack Jenkins

As a donor, when my card is declined or otherwise there's an error on the page, I want to see the declined card error message within the modal, however the modal closes automatically in GiveWP 2.9.5, which is only viewable after clicking on the button again.

December 17, 2020

Ben Meredith

marked this post as

under review

Our team is taking a look at this, and I've priritized it for them to address. Issues like this that are not preventing donations or have a simple workaround are generally prioritized at the end of an 8 week development cycle, and then tested and released. That means it can be up to 10 weeks for issues like this to be resolved.

In this case, the workaround is to use a different display mode.

Hanna Cooper

We are having the same issue, and would like this to be resolved.