Currency Switcher should reflect the currency of the goal bar.
A
Ayaz Ali
Angela Blake - I am sharing my findings on this as we came across this issue. The goal bar represents the right number of donations however the value of the donations is incorrect. Please see the screenshot, it shouldn't be £132K - this total is coming from the foreign currencies being added in their native amount as opposed to the converted base currency (GBP in this case). Would appreciate it if you could look into this again. Thank you
Angela Blake
open
We reviewed this and determined that the goal bar is currently working as intended. This is not a bug. We have not decided whether we want to accommodate Currency Switcher selections on the form goal, as it's only meant to help donors understand how much they're donating in their preferred currency rather than having to make calculations themselves. We'll continue to track feedback related to this request.
Angela Blake
under review
Nadia Moola
The last comment for this issue is from 2022, which is 2 years ago.
Is this something that’s likely to be fixed within the next day? We are holding back going live with our non profit site site due to this error. If it will not be sorted, I’d prefer a refund.
Which other currency switcher is there that we can purchase that integrates with GiveWP?
Nadia Moola
When will this be sorted? It’s quite a serious bug that is likely to affect donor trust. The goal amount is showing in USD ata value far higher than its set, which is going to cause a lot of confusion. We spent quite a bit on the currency switcher and this seems like a rather basic “switch” that should be switching…
Nicholas Toomey
My aim is to have a fundraising target of 10,000 RM.
To get 10,000, i need to set the fundraising goal as £400 and the currency conversion to Malaysian Ringgit at 5.This then gives me a fundraising target of £2000, which is approx 10,000RM. Obviously, would be better if it was just set 10,000RM as the goal.
So the issue seems to be that the target is displayed in my GiveWP account currency (GBP) rather than the default currency selected in the Currency Switcher (RM) for this specific fundraising form.
Nadia Moola
Nicholas Toomeydid you ever find a solution?