Failed donations should be more obvious in the multi-step form
complete
Matt Cromwell
When a donation fails in a multi-step form, there's still a success message. The fact that the donation failed is very subtle to the point of not noticing the problem at all. There should be a failed message instead of a success message at minimum, not only a failed status.
Perhaps the red checkmark is an indicator, but if so then it should be an X instead of a checkmark.
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gcharbit
Hi there !
Very glad to hear that good news, thanks a lot.
Just a question : where to personalize the Error Message text.
Jason Adams
complete
Happy to share this has been resolved in the new GiveWP 2.19.6 release. Please update and let us know if you run into further issues.
Nessan Kavanagh
How long before an item marked “Ready for Release” actually gets released? This particular bug is causing us quite a few problems at the moment.
Ravinder Kumar
ready for release
Ante Laca
in progress
Ben Meredith
under review
We'll have the team look into this. Please add votes and comments here for the team to see.
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Lauren Lasher
Ben Meredith: the bank declined the card, but the donor got the successful donation page. We have had to notify her that it was wrong. It did not go well. Please fix this - it has been a month.
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Hanna Cooper
We are having the same issue, and would like this to be resolved.