The salesforce add-on should handle different recurring intervals | Voters

The salesforce add-on should handle different recurring intervals

complete

Ben Meredith

Currently, if you are on certain API versions with salesforce, renewals are not recording because the interval is not being sent correctly. 
It appears that the older API version(s) accept a null amount, and the newer ones do not, and require certain amounts.
"null is not a supported value for Installment Period. Select Daily, Weekly, 1st and 15th, Monthly, or Yearly." is the error message I get.
So GiveWP needs to account for any renewal intervals that are NOT in that list. Currently we send a null value for "daily" at least.

October 22, 2021

Ben Meredith

Merged in a post:

Give-Salesforce recurring records should not fail when using daily period

Jon Waldstein

For some versions of NPSP when a subscription is set to "daily" the request will fail.

December 31, 2021

Ben Meredith

marked this post as

complete

This is fixed as of version 1.1.0 of the Salesforce add-on

Ben Meredith

marked this post as

under review

Our team is watching this to see how many folks it impacts. If you are not seeing renewals recording in Salesforce, please pass along (in a comment here) what gateway you are using, and what the interval is of the missing renewal(s) (daily, weekly, monthly, etc)