On mobile, multiple, fast clicks on the donate button will generate multiple donations | Voters

On mobile, multiple, fast clicks on the donate button will generate multiple donations

complete

Rick Alday

On rare occasions, if the donor is able to make multiple and really fast clicks on the donation button at the end of the form, multiple donations are be made.

September 10, 2021

Ben Meredith

marked this post as

complete

This has been resolved in GiveWP 2.15.0.

Please update to that, and let us know if you have any issues!

Ed Booth

I just reported an instance of this that occurred today. However, the donor was on a computer. We ended up with duplicate donations and duplicate charges all within the same 1 min window 10:14am.

Ante Laca

marked this post as

in progress

Ben Meredith

marked this post as

under review

I'm escalating this to our team to have a look. In our tests, we're only seeing issues related to Mobile donations, so in the meantime a workaround is to add a message telling donors to only tap once on the "donate now" button.