Paypal Donations renewals do not record in GiveWP | Voters

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Paypal Donations renewals do not record in GiveWP

under review

Rick Alday

Renewals for subscriptions paid with Paypal Donations are not recording in GiveWP.

One workaround, for now, is to manually add the renewal record using the "Add renewal" button on the subscription details page.

March 6, 2023

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Suzanne O'Keeffe

We've had this problem with both PayPal and Authorize since we installed Give: renewals do not reliably record in Give. We need to reconcile every month. It's

not

something we want to have to do. I've had dozens of emails with support over the past couple of years to address this. It's still not fixed.

Plinio Averbach

I also have this problem

Ben Meredith

marked this post as

under review

Our team is having a look at this.