PayPal Standard donations fail in GiveWP but go through in PayPal | Voters

PayPal Standard donations fail in GiveWP but go through in PayPal

complete

Rick Alday

Some users have reported that donations made with PayPal Standard generate failed messages but the payments still make it to PayPal.

This can happen if the email set in in Donations -> Settings -> Payment Gateways -> Paypal -> Paypal Standard is not the primary Paypal account email.

September 21, 2021

Ben Meredith

marked this post as

complete

This has been resolved in GiveWP version 2.15.0! Please update to that version, and let us know if you have further issues.

Ravinder Kumar

marked this post as

in progress

Jana Wagner

Ok, so I changed the email to the primary email with PayPal and I get redirected back to my site. I get an email from GiveWP that says I have a donation. But when I am redirected back to the my site now it says:
"Donation Confirmation"
"You are missing the donation id to view this donation receipt."
I can go and look at donations and it is there.
Wierd thing is that the web address I am returned to on my website has the donation ID in it.
https://..../donation-confirmation/?payment-confirmation=paypal&payment-id=23345
I am not caching any pages that have the word "donate" or "donat*" in them.
Donation Notes:
System – September 21, 2021, 9:50 pm
PayPal Transaction ID: 8CH00622CP8472305
System – September 21, 2021, 9:50 pm
Status changed from Pending to Complete.
System – September 21, 2021, 9:50 pm
IPN received on 09/21/2021 at 21:50
Give Log:
Description:
Payment log info
Category:
Payment
Source:
Give Core
Date & Time:
2021-09-22 02:50:43
Additional context:
log_content:Payment log info
log_parent:23345
log_type:sale
log_date:2021-09-21 21:49:38
log_date_gmt:2021-09-21 21:49:38
form_id:67
price_id:0

Jana Wagner

@{614aa039271f893c33f48217|full_name}:

I flushed the cache and my browser cache....And everything works. I don't know why it quit working. Thanks for your help!