PDF Receipt download link isn't generating for some gateways
complete
Ben Meredith
complete
This was released in version 2.25.0 of GiveWP. Update to that, and you should be all set!
Glauber Silva
ready for release
Glauber Silva
in progress
Eva Giuretis
Is there an update yet? The snippet is not working
Matthew Schofield
Is the Stripe fix snippet still working for anyone since GiveWP core update 2.23.1 on WordPress 6.1? It's not working for us. Our donors aren't receiving the PDF download link within their donation confirmation emails. The link is attached properly if we click "Resend Receipt", if the donor gets in touch to request it. However, we've got instructions within our PDF's that need accessing by all donors, so they're quite critical to the flow and donor experience.
E
Ed Booth
Matthew Schofield: I was just directed here to use this fix as we discovered the issue on our site as well. It did not work. Hopefully a fix is coming soon.
Ben Meredith
Matheus Martins
Hello everybody!
Our development team already isolated the issue and a fix for it is on its way. Meanwhile, the workaround is to add the following code to your website:
If you need assistance implementing custom PHP code on your website we have this guide:
Please note that this code snippet is provided as an example of how you can extend GiveWP with code. It’s up to you to implement and customize to your liking. We cannot provide support for custom code on your website, only the code that we create and distribute.
Thanks!
Matheus Martins
Hello everybody!
Our development team already isolated the issue and a fix for it is on its way. Meanwhile, the workaround is to add the following code to your website:
If you need assistance implementing custom PHP code on your website we have this guide:
Please note that this code snippet is provided as an example of how you can extend GiveWP with code. It’s up to you to implement and customize to your liking. We cannot provide support for custom code on your website, only the code that we create and distribute.
Thanks!
Eva Giuretis
Matheus Martins: Is there an update on when the fix will be rolled out? PDF receipts are a pretty important part of making a donation