VFB Forms - {donation} tag on the donation receipt should have the correct description in both the Donor Emails and Admin Emails when a Custom Amount is entered
Robin Del Mundo
When a form with varying donation amounts that have descriptions is made, the email receipt with the description only contains the topmost option's description instead of the custom amount.
The workaround for now is to remove the {donation} tag from the email templates. The {donation} tag contains both the form title and donation level description. You can use the {form_title} tag to only display the form title in your email templates.
Canny AI
Merged in a post:
VFB Forms with Fee Recovery - {donation} tag on the donation receipt should have the correct description in both the Donor Emails and Admin Emails when a Custom Amount is entered
Robin Del Mundo
When a form with varying donation amounts that have descriptions is made and fee recovery is checked, the email receipt with the description only contains the topmost option's description instead of the actual description for that amount.
The workaround for now is to remove the {donation} tag from the email templates. The {donation} tag contains both the form title and donation level description. You can use the {form_title} tag to only display the form title in your email templates.
Robin Del Mundo
Hi folks, we're reopening this issue for investigation as this is separate from the one that we've already fixed for 3.18.0, which is only for the donation levels. We'll update here as soon as this one has also been fixed. Thanks!
Angela Blake
open
Angela Blake
complete
This issue was fixed in GiveWP version 3.18.0. Please update your Give plugin to the latest version and let us know if you still have this issue. Thanks!
Jorg Wesbeek
Angela Blake Hi Angela. The reason Robin created this issue is that i am running version 3.18.0. Indeed the incorrect display have been fixed for fix amounts. But if they use the field "custom amount" this is not registered correctly and therefor the top option of the donation list is used. So this is not completed.