Donation amount shouldn't be required when purchasing tickets.
planned
K
Kelsey Sherman
In the form builder, it won't let me save a donation form without a Donation Amount field included.
Ideally, there should be an option where the Event Ticket price is the donation fee. Right now, then the Event Ticket price has to be free in my case, and the Donation Amount is the Ticket price.
Alyssa Fiume
Yes! I need this as well. Is there any ETA on this option being taken away so I can use it for my foundation?
Jade Deverill
As a work around I have set this up as an additional donation with a £0 and other small top up amounts.
Josh VonFeldt
Jade Deverill Hi Jade, I came up with the same work around and it worked with the test checkout, but now that I'm ready to launch, I tried to activate the premium stripe checkout and it's throwing an error because the initial form total is $0. Are you experiencing the same issue or did you find a payment form that's causing you an issue? Thanks!
Jade Deverill
I've literally just enabled this feature and yep came straight here for this reason. I don't want the donation block as well as the event block fee. Makes no sense. What is the ETA for this, as otherwise i'm going to have to go install an event booking system.
Peter Wise
I think if you don't implement this, you're going to see extremely low adoption rates on this events feature as a whole. Have you done any informal polling to find out what kinds of events non-profits that are already running GiveWP would use this for?
The top use case has got to be fundraising events with set prices for various levels and
optional
additional contributions. Example: $500/ticket, $5000/table, "sorry I can't attend" donation option. This is not some crazy unique scheme that I came up with - this is what the invite options look like for every non-profit gala/fundraiser event I've seen in the last 20 years. If you can't support a fixed price ticket with no additional donation, that's going to mean organizations will just need to choose another online ticketing solution for their event.Industry standard is a fixed ticket price, with part of it being non-deductible "market value" and part of it being a deductible donation. But the purchase process can't be confusing where you have to type in a donation amount... you should just be "buying tickets" for what they cost in the online checkout experience.
If you don't want to stray too far from the core functionality of GiveWP so you want to make the Donation field required always not matter what... Makes sense if you want to keep things focused on what you do best. Maybe just stick to donations and don't venture into events at all in that case. But it seems crazy to spend a lot of dev hours developing an events system that's hampered by the restriction that a donation higher than $0 must be included in every transaction. Why build an event system at all if it's not going to work for the most popular event ticket sales requirements of your existing user base?
Peter Wise
"marked this post as PLANNED" and your comment saying donations will still be required are at odds with each other... which one is it?
Angela Blake
Peter Wise: Good question! It's hard to convey the actual state of matters with a single-word status, and I can give some clarification on my earlier comment:
Making the Donation Amount optional is not currently possible, but the work to make it possible (including significant code & database updates) is planned.
Angela Blake
planned
Angela Blake
Hi folks! Thanks for trying our new Event Tickets feature. Here's where we currently stand on this request:
GiveWP forms were built to focus on donations. Since this feature is currently in Beta, we built it to be used in combination with the existing donation form requirements. So, the Donation Amount block is still required. This allows you to sell (or give away) event tickets while also accepting a donation, but it doesn't allow for optional donations.
We've received so much valuable feedback stating the need for optional donations! We plan to give you a way to use the Event Ticket block without requiring a donation. However, that will take a significant change to our structure, since everything currently centers around donations. It will take time to do it right and deliver this feature without disrupting other forms or other GiveWP functionality.
Thanks for your patience while we work on this. There's no ETA yet, but you'll get updates on this post as soon as we have something new to share.
T
Tracey
Angela Blake as a non-profit, in our case the tickets ARE a donation ;)
Angela Blake
Tracey: Thanks for that context! We've received some feedback from other nonprofits who do not want their tickets counted as a donation since they are not tax-deductible in their area. We aim to support both scenarios in future versions.
Barbara McLeish
I've had a similar issue, where there is a conflict on the form when trying to remove Donation block.
Canny AI
Merged in a post:
purchase tickets without requiring an additional donation
Alice Hoffmaster
I see this request has already been reported. Great that we can do tickets now, but want the additional donation to be optional not required or not have it shown at all with the tickets. The ticket purchase is the donation so we don't want to ask for more.
E
Emily Hutchison
Agreed with all! Given that GiveWP and the new Events feature is for use primarily for fundraising and fundraising events, it should allow for both a ticket purchase, and then an OPTIONAL donation as well. I would think easiest way (for coding purposes) would be to allow for a $0 donation option. If this isn't resolved in Beta, it will make the ticket feature of no use to us as we would never JUST be selling tickets to an event - we always want to provide an option for additional giving over-and-above the ticket purchase. But if a person just wanted to purchase a ticket, they would need to be allowed to opt out of making a donation. (Said by several others already - just chiming in with my YES, THIS IS A PROBLEM.)
Load More
→