Donation amount shouldn't be required when purchasing tickets.
planned
K
Kelsey Sherman
In the form builder, it won't let me save a donation form without a Donation Amount field included.
Ideally, there should be an option where the Event Ticket price is the donation fee. Right now, then the Event Ticket price has to be free in my case, and the Donation Amount is the Ticket price.
Angela Blake
Hi folks! Thanks for trying our new Event Tickets feature. Here's where we currently stand on this request:
GiveWP forms were built to focus on donations. Since this feature is currently in Beta, we built it to be used in combination with the existing donation form requirements. So, the Donation Amount block is still required. This allows you to sell (or give away) event tickets while also accepting a donation, but it doesn't allow for optional donations.
We've received so much valuable feedback stating the need for optional donations! We plan to give you a way to use the Event Ticket block without requiring a donation. However, that will take a significant change to our structure, since everything currently centers around donations. It will take time to do it right and deliver this feature without disrupting other forms or other GiveWP functionality.
Thanks for your patience while we work on this. There's no ETA yet, but you'll get updates on this post as soon as we have something new to share.
James Phetteplace
Are there any updates on this? The Events feature is essentially useless for all of my nonprofit clients as it is, in terms of forcing the donation block, or disallowing a $0 donation. Though I understand this may be a big task under-the-hood, it's clearly a highly valued update from the end users. Thank you!
Canny AI
Merged in a post:
Ticket Block on Form But no way to delete donation field
Jenn
I want to have the Event Ticket block on the donation form the primary action and make an additional donation optional. BUT, the form setup doesn't allow for this. There needs to be a way for people to just purchase an event ticket without making them do an additional donation before they can check out.
Clay Williams
This module isn't really usable without this feature. Hard to sell a charity event ticket to someone and then require them to make a donation in addition to buying the ticket.
Angela Blake
Merged in a post:
OPTIONAL donation payment!!!!!!
A
Aaron Rose
You are still requiring people to make a donation on top of their ticket purchase. This needs to be OPTIONAL because they can't get past the checkout without at least adding $1.
Amy Adams
Merged in a post:
Non-obligatory donation section for ticket forms
Barbara McLeish
If you are going to create a 'tickets' feature, then a donation section shouldn't be obligatory. This would allow for more flexibility in form creation and better meet the needs of users who do not require a donation section.
Amy Adams
Merged in a post:
Ability to track event attendees
L
Lauren Christilaw
As an admin, I would like to be able to track attendees for free events hosted by our non-profit. A donation form requires a positive donation amount, but these are free events, so no donation amount is collected.
It would be helpful to allow attendees to donate if they wish, but also register for free events with no requirement for a positive donation amount.
This could be done with with a donation form, or with a new template or form type that would allow for tracking event attendees.
This would be helpful for marketing the non-profit and keeping donors and potential donors updated and engaged. It would also be nice to have GiveWP as the one-stop solution for donor/attendee management, as we currently need a 3rd party solution to manage attendees.
Alyssa Fiume
Yes! I need this as well. Is there any ETA on this option being taken away so I can use it for my foundation?
Jade Deverill
As a work around I have set this up as an additional donation with a £0 and other small top up amounts.
Josh VonFeldt
Jade Deverill Hi Jade, I came up with the same work around and it worked with the test checkout, but now that I'm ready to launch, I tried to activate the premium stripe checkout and it's throwing an error because the initial form total is $0. Are you experiencing the same issue or did you find a payment form that's causing you an issue? Thanks!
Jade Deverill
I've literally just enabled this feature and yep came straight here for this reason. I don't want the donation block as well as the event block fee. Makes no sense. What is the ETA for this, as otherwise i'm going to have to go install an event booking system.
Peter Wise
I think if you don't implement this, you're going to see extremely low adoption rates on this events feature as a whole. Have you done any informal polling to find out what kinds of events non-profits that are already running GiveWP would use this for?
The top use case has got to be fundraising events with set prices for various levels and
optional
additional contributions. Example: $500/ticket, $5000/table, "sorry I can't attend" donation option. This is not some crazy unique scheme that I came up with - this is what the invite options look like for every non-profit gala/fundraiser event I've seen in the last 20 years. If you can't support a fixed price ticket with no additional donation, that's going to mean organizations will just need to choose another online ticketing solution for their event.Industry standard is a fixed ticket price, with part of it being non-deductible "market value" and part of it being a deductible donation. But the purchase process can't be confusing where you have to type in a donation amount... you should just be "buying tickets" for what they cost in the online checkout experience.
If you don't want to stray too far from the core functionality of GiveWP so you want to make the Donation field required always not matter what... Makes sense if you want to keep things focused on what you do best. Maybe just stick to donations and don't venture into events at all in that case. But it seems crazy to spend a lot of dev hours developing an events system that's hampered by the restriction that a donation higher than $0 must be included in every transaction. Why build an event system at all if it's not going to work for the most popular event ticket sales requirements of your existing user base?
Load More
→