Attendees Tab Not Displaying Anything
Josh C.
When viewing the Event in the the Donation > Events menu, there are "Overview" and "Attendees" tabs. When clicking on the "Attendees" tab, the frame goes completely blank and nothing is displayed/loads. I have tested this in Chrome and Firefox with the same result. Cleared the cache, no change.
We can still view attendees by viewing individual donations in detail, but this is tedious, especially if we have donors submitting via a different form during the same period.
Canny AI
Merged in a post:
If I delete a ticket, all attendees disappear
Celeste Whitlow
I have multiple "pending" transactions due to abandoned carts which would be fine but they take the ticket out of available inventory.
I thought I would solve this by deleting the pending transaction. Now, when I go to the attendee page for this event, it is entirely blank. Would love to get this solved as the even it coming up in a couple weeks and I'd rather not have to manually go into the database to make my own list of attendees.
Sorin Rosen
I had the very same issue. The problem lies with orphaned ticket entries after a donation is deleted. I had to go in the give_event_tickets table with phpmyadmin (in CPanel) and manually delete the orphaned entries, and the Attendees page came back. Support even added a "feature request" (though I think it's more like a bug: https://feedback.givewp.com/events-beta-feedback/p/only-count-tickets-from-completed-donations
Celeste Whitlow
I am having the same issue, but it seems like it only happened once I deleted my test attendees