Donor Email for Refunded Payments
D
Dean Suhr
Agreed! And I'd like an option for two different mesages. The standard refund message and one that says we believe this donation to be fraudulent so we have proactively cancelled it to (to avoid the bank back charges) - if this cancellation is in error please make your donation again. I don't see this much with Give but I do on other sites with other donation platforms
Michele O'Neill
I support this feature as currently no refund receipt is being sent directly from Stripe or PayPal when donation is being refunded in GiveWP.
Ben Meredith
Donors asking for and receiving refunds is not the type of functionality we expect to be widespread enough to warrant an automation for notifying the donor.
We'll leave this feedback open for others to vote, but be sure when you vote that you give specific reasons why this functionality needs to be automated for your use-case.
If enough folks weigh in in favor of it, we might consider developing this feature.