SMS Shortcode Support for Text-to-Give
under review
Ben Meredith
SMS shortcodes are reserved 5-6 digit numerical codes that can be used with SMS services like Twilio (which powers the GiveWP Text-to-Give add-on).
Currently GiveWP does not support shortcodes. This feature request is here so that folks interested in that can make their votes and comments heard.
Note that to own a shortcode through Twilio, there is currently an application process and it costs around $1000 USD per month to own that shortcode, not counting the initial fees to set it up. That's part of the reason why GiveWP doesn't currently support them, but we're open to feedback in the form of votes and comments here.
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David Hayes
I am working with an org that is currently in the process of setting up a sort code, so this feature would be great. Additionally, while the list rate is $1000/mo, with a 501.c3 determination letter the monthly rate drops to $400/mo (purchased from https://www.usshortcodes.com/).
The setup fee is a one time $1000 + $500 for MMS support (https://support.twilio.com/hc/en-us/articles/226460288-How-much-does-a-Short-Code-cost-) plus a few misc fee that are directly pass through Twilio to the carrier for application processing.
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Michael Bruner
This is a big disadvantage to not have support for. The short codes and keywords are huge in easily encouraging someone to donate. Requiring a full number will likely lower success numbers since its require to be inbound.
Ben Meredith
under review