Recurring donations options are not showing
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Canny AI
Merged in a post:
Unable to Implement Recurring Donations on Visual Form Builder
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Margarita Rovani
I have purchased recurring donations add-on, but only have the option to toggle recurring donations on if I DON'T use the Visual Form Builder. According to your instructions, I should be able to use this add-on. Another user had the same question on March 26th and I see no response from you. This add-on was not inexpensive and we are a non-profit and I would like to see the add-on work for the money paid.
Jon Waldstein
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This seems to have been resolved.
Jason Adams
under review
Jason Adams
Hey Rik!
We're not seeing this issue on our end. Are you able to provide screen shots and/or a video of the issue occurring?
Thank you!
R
Rik
Jason Adams: sure see below, the recurring options show on the form design page but they don't show on the actual form. Happy to share the URLs via PM if you want
Jon Waldstein
Rik: I think you might be looking at a different form than what you are editing. The preview shows is the exact same as the rendered form.