Renewals paid with Japanese Yen are rounded off incorrectly in the GiveWP dashboard | Bug Reports

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Renewals paid with Japanese Yen are rounded off incorrectly in the GiveWP dashboard

under review

Rick Alday

The total amount recorded for renewals made with Japanese Yen are rounded off and with a the decimal place off.

For example, if the Renewal amount was for 2,611 Yen, the renewal is recorded as 26.

January 7, 2022

Ben Meredith

marked this post as

under review

Our team is going to have a look at this, for sure. The workaround currently is to manually change the value of renewals when they are recorded on the GiveWP side. 
Note that the correct amount is coming in to the payment gateway, it's just getting recorded incorrectly on the GiveWP side.
Until this issue is resolved, we'd recommend turning off Subscription Renewal receipt emails from GiveWP, since they might be confusing for donors. You could temporarily use Stripe's emails.