Text-to-Give should be able to work with mobile non-US phone numbers from the donor
closed
Ginger Coolidge
Currently part of the Text-to-Give process is expecting the donor mobile number to be in the format of
[+] [country code] [subscriber number including area code]
otherwise it will break with an Outgoing API error with the API Endpoint /2010-04-01/Accounts/{AccountSid}/Messages.
For example, the telephone number for the Museum of Copenhagen in Denmark is 33210772. That number would be formatted as +45-33210772 which would be 2 numbers short, and would generate the same error above.
Angela Blake
closed
We were unable to replicate this issue with a valid phone number that is able to receive texts versus a land line. At this time, it appears the issue is either with the recipient number(s) being used or settings within Twilio. We are considering this issue closed pending additional information. If you experience this, please contact support for troubleshooting.