Canceling a Mollie subscription in GiveWP does not cancel the subscription in Mollie | Voters

Canceling a Mollie subscription in GiveWP does not cancel the subscription in Mollie

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rik

Canceling a Mollie subscription in GiveWP does not cancel the subscription in Mollie.

The workaround here is to make sure to cancel the subscription in the Mollie dashboard.

Created by Matheus Martins

March 22, 2023

Angela Blake

marked this post as

complete

This issue should be fixed in Mollie version 2.0.0. Please update to the latest version and let us know if you're still experiencing an issue.

Rik

Angela Blake thank you that Mollie is being given priority at GiveWP!!

This post was marked as

in progress

Angela Blake

marked this post as

planned

We're aiming to start working on compatibility with the Visual Donation Form Builder for our Mollie add-on in the next few weeks, so we will look into this at the same time.

Rik

Angela Blake: that's great to hear. Please also have a look at this post: https://feedback.givewp.com/bug-reports/p/mollie-icm-recurring-payments-bugs Mollie is very buggy in combination with the Recurring Donations plugin.

Angela Blake

Rik: I added this to the list. I can't promise we'll get to everything, but we will definitely look into these while we're working.

Rik

Angela Blake: great. For info, yesterday I tested a recurring IDEAL payment alone, and it does not appear to be renewing.

Rik

This is almost a year ago now, is this something that could be prioritized?

We have had multiple expensive chargebacks bc users are unable to cancel their subscriptions and then do chargebacks via their payment provider, which we would like to avoid in the future.