Tributes - Default Check Box eCards
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John Hibbs
We have a campaign to send Christmas eCards but currently the default option is 'No Thank You' to send the card. There should be an admin option to set this to yes.
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Ryan O'Connor
Just ran into this nasty UI issue as well. Very confused why one would want the default response to be "No" on a form that's intended to send an ecard? As someone else already wrote on this thread, this creates an unnecessary extra step for the user at best, but is also generally confusing. I watched my clients stumble through it in real time, and the fact that there's no way to edit these fields within the dashboard is really disappointing.
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Tatiana Zeltschule.org
We have the same problem.
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Jim Nelson
I agree that there should be an option to set the default state for sending tributes. Checking the option is required for donors to send an e-card. So if anything, it should be on by default when e-cards are selected.
Having the default set to no can be confusing, and requires us to provide more specific instruction. It also creates another step for the donor. The honoree details and recipient information fields should be clearly displayed when reaching the final step.
Thanks!