Donor Wall Display without Fee-Recovery Adjustment
A
Andy Parker
Definitely a feature our fundraising team need. If we're showing the total value of the transactions on the donor wall, it confuses the donor (who may think we've tricked them by asking them to cover the fee), and overestimates the amount we've raised by the fee (say 3%), which may stop future donors from donating if they think we have reached the goal
Eric Amzaleg
any update on this? It is very important as it keeps the privacy of donors. Please look into adding this. Thank you!
Ben Meredith
Eric Amzaleg: Hey there! Can you elaborate how this issue (The amount on the donor wall has a total that includes recovered fee) is a privacy issue? I'm keen to escalate privacy issues for sure.
Eric Amzaleg
Ben Meredith: People should have the right to choose if they want to give for the payment fees without it being obvious to the world if they did or did not. See attached screenshot, it is obvious which person did not chose to give the fee recovery. So there is definatly a level of embarassment the donor has for it which i have received complaints about. On a similar not, this also ties into another issue (which i may have to open a ticket for) but for P2P campaigns, the Fee recovery should not be included in the total towards the goal. Most people see fee recovery as a separate item.
Eric Amzaleg
It looks like my second point is already "Planned"